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Privacy Policy

Privacy Statement

This Privacy Statement explains how we collect, use, and disclose your personal information when you use the "Mancomm service” to access “Mancomm content” as those terms are defined in the Mancomm Terms of Use (Mancomm.com/pages/terms). It also explains what privacy rights you have and how to exercise them. Certain functionalities or apps that are part of the Mancomm service may also provide you with contextual privacy information or choices, in addition to the information and choices described in this Privacy Statement. Please note that this Privacy Statement may be easier to navigate when viewed on your web browser.

To see our California Consumer Privacy Act (CCPA) Privacy Notice, including “Notice at Collection” details, please scroll down to the “Supplemental Privacy Disclosures for US Residents” section.

Contacting Us

For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@mancomm.com.

Section A: Our Collection, Use, and Disclosure of Personal Information

The Categories of Personal Information We Collect

We collect the following categories of personal information about you:

  • Personal details: When you create your Mancomm account, we collect your contact information (such as your email address) and authentication information for your login (such as a password). Depending on how you set up your account and method of payment, we also collect:

    • First and last name
    • Phone number
    • Postal address
    • Other identifiers you provide to us

  • Payment details: We collect your payment details and other information to process payments, including:

    • Payment history
    • Billing address

  • Mancomm account details: Information associated with your Mancomm account settings and choices.

  • Usage information: Interaction details with the Mancomm service, including:

    • Search queries
    • App clicks
    • Text input
    • Time and duration of access

  • Device and network information: Data about your computer or device used to access our service, including:

    • IP addresses (used to determine your general location such as city, state/province, and postal code)
    • Device and software characteristics
    • Connection type (WiFi or cellular)
    • Performance data such as crash reports, timestamps, and debug log messages
    • Cookie data, resettable device identifiers, and advertising identifiers

  • Communications:

    • If you communicate with Mancomm (e.g., customer support), we collect the content of those communications.
    • Details of communications we send you and your interactions with them (e.g., email opens, clicks on links).

Where We Collect Personal Information From

We collect personal information from:

  • Directly from you: When you register, update your account, correspond with us, or respond to surveys.
  • Automatically when you use our service: Account/profile information, usage details, device and network data.
  • From other sources:
    • Service Providers (e.g., payment processing, fraud prevention)
    • Marketing Providers (e.g., engagement with Mancomm ads)
    • Publicly available sources (e.g., public social media posts where you interact with Mancomm)

How We Use Your Personal Information

We use your personal information to:

  • Provide our service (e.g., personalized recommendations, content selection, localizing content based on geography).
  • Administer and operate our business (e.g., processing payments, account-related communications, troubleshooting network issues, password resets).
  • Research, analyze, and improve our services (e.g., optimizing content selection, analyzing usage patterns, processing survey responses).
  • Send marketing and informational messages (e.g., news, new features, promotions, personalized offers).
  • Ensure security and fraud prevention (e.g., securing systems, detecting illegal activities, protecting user data).
  • Comply with law and enforce our Terms of Use (e.g., responding to legal requests, ensuring eligibility for promotions).

Who We Disclose Personal Information To

We may disclose your personal information to:

  • Mancomm Marketing Providers (e.g., measuring ad effectiveness, avoiding marketing to existing customers).
  • Promotional partners (e.g., partner-integrated promotions and offers).
  • Corporate transaction partners (e.g., mergers, acquisitions, restructuring).
  • Security, fraud prevention, and compliance entities (e.g., protecting Mancomm’s interests, enforcing our Terms of Use).

Section B: Your Rights and Controls

Your Privacy Rights

You have rights to:

  • Access, correct, update, or delete your personal information.
  • Request portability (receive a copy of your data).
  • Object to processing or restrict processing of your data.
  • Withdraw consent (does not affect processing before withdrawal).
  • Complain to a data protection authority (but we encourage you to contact us first).
  • Avoid automated decision-making with legal or significant impact.

Communication and Marketing Preferences

  • Email and Text Messages: Manage notifications under “Account” settings or click the “unsubscribe” link.
  • Push Notifications: Control settings via your device or in-app notification settings.
  • Matched Identifier Marketing: Adjust preferences in “Privacy and data settings” under “Account.”

Delete your Account

If you just want to stop paying for your subscription, you don’t need to delete your account. Simply downgrade to a free account in your Account settings to retain access to free features, like personal insights.

  • Your account can only be deleted by accessing your RegLogic account through a web browser.
  • Log in to your RegLogic.
  • Go to your Account settings and click to expand your Profile Settings.
  • Click the Delete Account button and follow the prompts to delete your account.

This action is permanent. Once deleted, your account cannot be recovered, and all associated data will be erased. If you’re unsure, consider adjusting your settings or reviewing your subscription before proceeding.

Section C: Access to Account and Profiles

  • Sharing your account: If you allow others access, they may see your profile and usage information.
  • Profiles: Each profile allows personalized experiences but is accessible to account holders.
  • Profile Transfers: Users may transfer eligible profiles to new accounts.

Section D: Cookies and Internet Advertising

Use of Cookies

We use cookies and similar technologies for:

  • Service functionality (e.g., remembering login credentials, preferences).
  • Analytics and performance monitoring.
  • Marketing and advertisement targeting.

Managing Your Preferences

  • Web browsers may allow you to adjust cookie settings.
  • Device settings allow control over resettable device identifiers.

Section E: Other Important Privacy Disclosures

Security Measures

We use administrative, technical, and physical safeguards to protect your information.

Retention Policy

We retain data as long as necessary to:

  • Provide our service
  • Comply with legal obligations
  • Defend against claims
  • Protect our interests

Third-Party Services

Mancomm’s service may include links to external websites or apps. These third parties have separate privacy policies.

Children’s Privacy

Users must be at least 18 years old to create an account. Parents can enable parental controls.

Section F: Supplemental Privacy Disclosures for US Residents

California Consumer Privacy Act (CCPA) Disclosures

  • Notice at Collection: Categories of data collected, purposes, and retention details.
  • Right to Know, Access, and Delete personal data collected in the last 12 months.
  • Do Not Sell or Share My Personal Information options.
  • Right to Limit Use of Sensitive Data (applies to some sensitive information).

US State Privacy Laws

Other states may provide similar rights, including:

  • Right to confirm processing and access collected data.
  • Right to correct inaccuracies.
  • Right to delete personal data.
  • Right to opt-out of targeted advertising or data sales.

How to Contact Us

For privacy-related concerns, contact:

Email: privacy@mancomm.com

Address: 

Mancomm, Inc.
1801 E 51st St, Suite 365-173
Austin, TX 78723